At 99bon, we believe that gaming should always be fun — never a source of stress, financial strain, or harm. We are committed to giving every Filipino player the tools, information, and support they need to stay in control and play responsibly.
Responsible gaming means enjoying casino games, sports betting, bingo, and slots as a form of entertainment — not as a way to earn money or escape problems. At 99bon, we want every player from Manila to Davao to have a positive, controlled gaming experience.
The reality is that gambling involves risk. The house always has an edge, and no strategy guarantees consistent winnings. Understanding this is the first step toward playing responsibly. 99bon provides every player with the tools to set limits, take breaks, and seek help when needed.
Problem gambling can affect anyone — regardless of age, income, or background. It is not a sign of weakness to ask for help. 99bon's responsible gaming program is designed to make it easy for players to recognize warning signs early and take action before gambling becomes harmful.
Remember: Gambling is addictive. Know when to stop. If gambling is no longer fun, it is time to step back. 99bon's self-exclusion tool is available 24/7 — no questions asked.
You play with money you can afford to lose — it is entertainment budget, not rent or grocery money.
You set a time limit before you start playing and you stick to it, even when you are on a winning streak.
You take regular breaks and gaming does not interfere with work, family, or social commitments.
You accept losses as part of the game and do not chase them by depositing more to "win it back."
You are honest with yourself and the people around you about how much time and money you spend gaming.
99bon gives every registered player direct access to a full suite of responsible gaming controls. You can activate any of these tools instantly through your account settings or by contacting our 24/7 support team.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately; increases require a 7-day cooling-off period.
Set a maximum session duration. 99bon will send you an on-screen reminder when you are approaching your limit, and will automatically log you out when the session time expires — keeping your play time in check.
Define the maximum amount you are willing to lose in a given period. When your net losses reach the threshold you set, 99bon will prevent further wagering until the limit period resets, protecting your bankroll automatically.
Take a short break from 99bon for 24 hours, 48 hours, or up to 30 days. During a cool-off period your account remains open but you cannot log in or place bets. Ideal when you feel you need a brief pause.
Request a self-exclusion for 6 months, 1 year, 3 years, or permanently. Your account will be closed, all marketing communications stopped, and re-registration blocked for the duration. This is the strongest tool available and takes effect within 24 hours.
Enable pop-up reminders at intervals you choose — every 30, 60, or 90 minutes — showing how long you have been playing and your net win/loss for the session. A simple nudge to stay aware of your activity.
How to activate: Log in to your 99bon account, go to Account Settings → Responsible Gaming, and select the tool you want to enable. Changes to deposit and loss limits that reduce your limits take effect immediately. If you need help, our 24/7 live chat support team can activate any tool on your behalf within minutes.
Self-exclusion is a serious commitment and 99bon makes it straightforward. Follow these steps to exclude yourself from the platform.
Access your 99bon account and navigate to Account Settings in the top-right menu.
Select the Responsible Gaming tab and click on "Self-Exclusion" from the list of available tools.
Select 6 months, 1 year, 3 years, or permanent exclusion. Read the terms carefully — this action cannot be reversed during the exclusion period.
Confirm your identity and submit the request. Your account will be closed within 24 hours and you will receive a confirmation email.
If you cannot log in or prefer assistance, contact our 24/7 live chat or email [email protected] and our team will process your self-exclusion request immediately.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Have you ever spent more money on gambling than you originally planned or could afford?
Have you borrowed money or sold belongings to fund your gambling activity?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members or friends about how much time or money you spend gambling?
Have you ever chased losses — depositing more money to try to win back what you lost?
Has gambling negatively affected your work, studies, relationships, or mental health?
If you answered yes to any of the above, please reach out. You are not alone. 99bon's support team is here to help, and professional counseling resources are available across the Philippines.
Responsible gaming is not just a checkbox at 99bon — it is built into everything we do. Here is how we protect every player on our platform.
99bon operates under PAGCOR guidelines, which include mandatory responsible gaming requirements. Our platform is regularly audited to ensure compliance with Philippine gaming regulations.
Every 99bon player has full control over their deposit, loss, and session limits. You decide your boundaries — and our system enforces them automatically, no willpower required.
We verify every player's age through government-issued ID checks. No one under 21 can access real-money gaming on 99bon — full stop. This protects young Filipinos from gambling harm.
Our trained support agents are available around the clock via live chat. If you are struggling, just reach out — they can activate responsible gaming tools, process self-exclusions, and connect you with professional help.
99bon displays your session duration, total wagered, and net win/loss clearly in your account dashboard. Full transparency helps you make informed decisions about your gaming activity.
99bon does not send bonus offers or promotional messages to players who have activated responsible gaming tools or self-exclusion. We respect your decision to step back — always.
Whether you are a casual player enjoying slots on the weekend or a regular at the 99bon live casino tables, these practical tips will help you keep gaming fun and under control.
If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support to Filipinos:
99bon Casino is built for Filipino players who want great entertainment with full peace of mind. Explore our games knowing that world-class responsible gaming tools are always just one click away. Remember — you must be 21 or older to play.
Gambling is addictive. Know when to stop. 21+ only. Play within your means. If gambling stops being fun, use our self-exclusion tool or contact support immediately.